Support

Welcome to Pebble Quest Support! 👋

We’re here to help you with any issues related to your purchases, server access, or gameplay.

Common Questions & Quick Help

1. I didn’t receive my purchase

  • Make sure you are logged into the same Minecraft account you used to purchase.
  • Try reconnecting to the server.
  • If it’s still missing, please provide your Transaction ID (found in your purchase email) below.

2. Server Connection Issues

  • Make sure you are using the correct server IP and version.
  • Try restarting your game/client.

3. Refunds & Disputes All sales are final. Refunds are only issued in cases of duplicate payments or major technical failures. Please contact us with your Transaction ID.

Need More Help?

Submit a ticket or join our Discord: https://discord.com/invite/aJqqs2hYQJ

Provide as much information as possible:

  • Your Minecraft Username
  • Transaction ID (very important)
  • Screenshot of the issue (if applicable)

We usually respond within 24 hours (often much faster).

Thank you for supporting Pebble Quest! Your support helps us keep the server running and improving.